by Dan "Right Brain" Thies on December 31, 2011
Our support team is available by email (support@seobraintrust.com).
For Almost Everything:
For account management, billing, etc. contact support@seobraintrust.com by email. This is your best choice for almost everything. Support emails will generally be handled within one business day. If you send mail late on a Friday, or over a weekend, expect a response the following Monday.
Questions for "The BrainTrust" :
For all non-support questions, such as "how to", "what if" or "what would you do" questions, please jump on one of our weekly calls. Dan and Leslie are there for you to pick their brains and get the answers you need.
You don't have access to the calls! No worries, you can just click here to participate on the next one, which is never more than a week away except for holidays.
NOTE: Neither Dan nor Leslie's lowest consulting fee is less than $500.00/hour, so these calls are a fantastic value!
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by Stacy on December 27, 2011
We are excited that you are interested in upgrading to our Platinum membership. At this time, we have a very technical process... OK, maybe not! 
Just send an email to support@seobraintrust.com and we will upgrade your subscription for you very quickly.
Note: If you have more than one credit card on file, please state the last 4 digits of the card you would like us to use for your Platinum subscription.
*Never send full credit card numbers via email or support tickets. We only need the last 4.
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by Stacy on December 1, 2011
How to Whitelist SEO BrainTrust
Most ISPs and e-mail delivery services use some sort of a spam filter. In order to ensure deliverability, please whitelist us by adding our address your list of trusted senders, your contacts, or your address book.
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by Stacy on November 27, 2011
Updating your billing information is easy. Simply go to https://seo.customerhub.net and log in with your email address and password that was emailed to you. If you forgot your password, simply enter your email address and click "Forgot Password"
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by Stacy on January 27, 2011
The SEO BrainTrust is a bit different than a lot of programs, so the affiliate program is too. Unlike the latest $29.95 ebook, we're not just all that interested in having 7000 affiliates choking up the Inter-tubes with duplicated swipe copy. Instead, we would much rather actually know our affiliates and we would like our affiliates to know their own customers and followers.
So if you have a group of people that trust and follow you or are happy with the products they've purchased from you, great, we'd love to have you introduce and endorse us and will pay you for doing so.
If you would like to apply to be an affiliate for us, click here to fill out the application.
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